503-233-0300 • Monday – Friday • 9AM – 5PM • 24/7 emergency response

If you are waiting to receive a statement each month to make your HOA payment, chances are you are probably paying late.

Most of our clients invoice using a payment coupon book for the monthly or quarterly HOA fees.  A payment coupon book is issued to each customer at the beginning of the budget year after the new budget has been approved.  The payment coupon book includes a voucher for each required payment for that customer from the approved budget. For our clients on a calendar year, most of the budgets are received in November and coupon books are shipped in November or December for the following next year.  Customers are expected to use the coupon book to schedule and track their required payments for that year.

A statement is ONLY issued for customers having an unpaid balance near month end.  If the account is kept current, no statements are issued. If you think your account is current and you receive a yellow statement, please contact us to discuss your account.  Click here to send us a request or call Accounts Receivable at 503-233-0300 and we review your account with you.