I’ve been paying off of my yellow statement every month but I continue to get late fees. Why?

“My experience with Community Management Inc has been completely positive. I have moved several times in my life and this has been by far the easiest and most responsive management firm I've come in contact with. They were helpful while I was considering my purchase and trying to collect information and have also helped with any questions or concerns as a new resident. I have found them to be very prompt, responsive and professional. This is the best management company I've experienced in the past several years of condo association living.” - Carolyn W.

“CMI manages the building in which my business is and they are great. They are friendly, attentive, and our HOA dues aren't high so they must be reasonable.” — Erica L.

“CMI's support for Benson Towers has been outstanding. I've experienced other HOA's over the years and CMI’s professionalism, communication and focus on security has been nothing short of stellar. Thank you for all that you do!” - Frank S.

“I’m writing to let you know that residents have approached me recently with some common observations: appreciation for how well our custodial crew is taking care of our building and how responsive CMI and the Board have been during the pandemic. I thought everyone should know how appreciative our residents are, especially in these unprecedented times.” - Vicki B.

“Being a condo management company for a condo HOA is not an easy job, condos have diverse sets of owners all with very distinct needs, so you cannot make everyone happy. CMI tries. I've worked with several Oregon condo management companies, for the size of communities it serves, I would readily choose CMI over its competitors. CMI was professional throughout multiple big community issues in our association, always ready to serve, no matter changes in HOA boards or HOA directions. They were quick to adjust. They were standout in helping contact owners during an late hour gas emergency. I particularly appreciate their web portal meets everyday owner needs. When looking at reviews, it's hard to separate decisions of association boards from their association management company. CMI and its team, new or old, are consistently kind, consistent, hardworking, and knowledgeable. I would recommend any association consider working with them.” - Christopher C.

“Community Management, Inc. (CMI) has been managing our assn. for two years now and they have done a fantastic job! It's hard to find a company with their experience and skills; when you do, I don't mind paying a little more to keep the excellent expertise that they provide. There are always penny pincher owners in an association, but you get what you pay for, like invoices not being paid and budgets that aren't followed -- it can be a real nightmare!! I never heard of CMI until I started a mission to locate a new management company -- they stood out with with outstanding reviews. Plus the people are extraordinarily nice and they managed a terrific conversion that resulted in a far better accounting system post-conversion. I highly recommend CMI!
Posted by a CPA with over 30 years experience.” - Sandy B.