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Building Maintenance in Oregon & Washington

Community Management Inc. (CMI) created Facility Asset Management (FAM) Project Coordinators to ensure our clients have access to a professional and hassle-free service dedicated to maintaining the condition of their physical facilities.

The FAM department’s Project Coordinators work with our clients to define needs and relieve the pressure of managing maintenance and upkeep projects. As a FAM client, you can expect timely and efficient implementation with excellent communication and clear reporting. CMI’s FAM department works closely with your association’s board of directors to implement your custom Building Maintenance Plan (BMP). This custom service allows you to purchase the hourly assistance your association needs, while giving you the flexibility to add or remove services to suit the seasonal or annual requirements of your BMP.

Facility Asset Management (FAM)

A Building Maintenance Plan (BMP) is an outline — a script that our Project Coordinators follow to provide tailored maintenance. While reality is rarely as simple as creating a foolproof plan and following it no matter what, having a good BMP is the first step in eliminating the majority of maintenance worries and headaches. With a good BMP, you can be assured that all your facilities are kept up to industry standard. You have a record of every to-do item and when it was taken care of. As with all our services, clients get to participate in creating a custom maintenance approach, which will become their BMP, with the help of an experienced Project Coordinator.

Right from the beginning, our FAM department will help identify potential problems and craft solutions. We’ll also help clients maximize their budgets, putting the most money to work where it will make the biggest difference.

Once a client has created and approved of their custom BMP, the process proceeds with the help of one of our Project Coordinators (PCs). These seasoned experts have years of experience in maintenance planning and execution behind them, and are selected specifically to manage BMP execution. We don’t expect our clients to turn their facilities over to just anyone, and with our PCs, you can breathe easy knowing that your building is in good hands, and your custom plan is being carried out by a knowledgeable professional capable of offering valuable suggestions whenever something unforeseen may arise.

When a BMP is in effect, our clients are kept up to date with timely, accurate reporting. Active communication is the foundation of all great partnerships, and we expect our client relationships to be exactly that. As routine tasks are done, and maintenance is performed, CMI keeps our clients abreast of all that has happened, and in the event that something outside the parameters of the BMP occurs, our clients can expect to be kept in the loop. Our clear, accurate and timely reporting allows our clients to stay informed without having to manage every single detail.

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Maintaining Value

Part of the reason we believe so strongly in an accurate, custom Building Maintenance Plans and individual Project Coordinators is that having an expert present and actively engaged leads not only to aesthetic success, but also to improved safety in our clients’ buildings. When problems are missed, or worse, ignored, they can fester and turn into something big, or even dangerous. As our PCs get to know each building inside and out, they’re in a position to take care of small concerns before they get a chance to grow — whether aesthetic or safety-related.

Through a comprehensive BMP, and a proactive, preventative maintenance approach, our Project Coordinators will take care to identify and address potential problems before they come up. With over four decades in the business, CMI knows the value of staying ahead of the curve when it comes to keeping buildings problem-free and running smoothly. As our PCs execute a BMP, they will also ensure that all systems and facilities measure up to all applicable municipal codes and standards.

Not only do our clients’ residents enjoy well-maintained facilities that improve their standards of living, they also enjoy the comfort of knowing their building systems and access control are at the forefront of our PC’s mind, and that through a rigorous process of continual attention to detail, they’re be well taken care of. What could be more important?

testimonials

“The property management team is unbelievably responsive and helpful. We really appreciate them!” - Kimberly G.

“My experience with Community Management Inc has been completely positive. I have moved several times in my life and this has been by far the easiest and most responsive management firm I've come in contact with. They were helpful while I was considering my purchase and trying to collect information and have also helped with any questions or concerns as a new resident. I have found them to be very prompt, responsive and professional. This is the best management company I've experienced in the past several years of condo association living.” - Carolyn W.

“CMI manages the building in which my business is and they are great. They are friendly, attentive, and our HOA dues aren't high so they must be reasonable.” — Erica L.

“CMI's support for Benson Towers has been outstanding. I've experienced other HOA's over the years and CMI’s professionalism, communication and focus on security has been nothing short of stellar. Thank you for all that you do!” - Frank S.

“I’m writing to let you know that residents have approached me recently with some common observations: appreciation for how well our custodial crew is taking care of our building and how responsive CMI and the Board have been during the pandemic. I thought everyone should know how appreciative our residents are, especially in these unprecedented times.” - Vicki B.

“Being a condo management company for a condo HOA is not an easy job, condos have diverse sets of owners all with very distinct needs, so you cannot make everyone happy. CMI tries. I've worked with several Oregon condo management companies, for the size of communities it serves, I would readily choose CMI over its competitors. CMI was professional throughout multiple big community issues in our association, always ready to serve, no matter changes in HOA boards or HOA directions. They were quick to adjust. They were standout in helping contact owners during an late hour gas emergency. I particularly appreciate their web portal meets everyday owner needs. When looking at reviews, it's hard to separate decisions of association boards from their association management company. CMI and its team, new or old, are consistently kind, consistent, hardworking, and knowledgeable. I would recommend any association consider working with them.” - Christopher C.

“Community Management, Inc. (CMI) has been managing our assn. for two years now and they have done a fantastic job! It's hard to find a company with their experience and skills; when you do, I don't mind paying a little more to keep the excellent expertise that they provide. There are always penny pincher owners in an association, but you get what you pay for, like invoices not being paid and budgets that aren't followed -- it can be a real nightmare!! I never heard of CMI until I started a mission to locate a new management company -- they stood out with with outstanding reviews. Plus the people are extraordinarily nice and they managed a terrific conversion that resulted in a far better accounting system post-conversion. I highly recommend CMI!
Posted by a CPA with over 30 years experience.” - Sandy B.

Building Maintenance in Oregon & Washington

Facility Asset Management (FAM)

Maintaining Value

testimonials

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